In our frequently asked questions section we attempt to answer the most
popular questions we receive. If you don't see the answer to your question,
please feel free to contact us.
What is your return policy?
When will my order ship?
How will you ship my order?
Is it safe to use my Credit Card on A1Darts.com?
What forms of payment do you accept?
What is the difference between Brass, Nickle and Tungsten Darts?
I'm looking for a gift, what should I buy?
I'm a new player what do I need?
Where can I learn more about Darts?
What is your return policy?
We believe that the key to our success is great customer service. If you have any
comments, concerns, or complaints, please be sure to let us know. Give us the
opportunity to make you a satisfied customer and we will bend over backwards to do so.
Within 15 days of delivery of a shipment, you may return any of the following items
you purchased from A1Darts.com, for any reason, for a full refund (we'll also refund
the shipping cost if the return is a result of our error):
- Any product in its original condition
- Any unopened packaged item
- Any gift certificate (we will refund the purchaser)
When will my order ship?
We keep the vast majority of our products in stock. This allows us to ship most
orders to you within 24 hours. For orders that we cannot ship in this time,
we will send you an email. If you would like to know if a particular item is
in stock before you order, simply contact us and we will let you know.
How will you ship my order?
Due to cost savings (which we can pass on to you) and reliability, we use the
United States Postal Service (USPS).
For orders within the US we offer three options. USPS standard mail, USPS
Priority Mail (2-3 days) and USPS Express Mail (Next Day).
For orders outside the US we use USPS World Wide Air Mail (5-7 Days).
Note: May take longer due to international customs.
Is it safe to use my Credit Card on A1Darts.com?
The short answer is yes. The details of how we ensure your security can be a bit more confusing
but are still important.
Once you enter the purchase process on our site all communications
between your computer and ours is done using the industry standard for encrypted communications.
This standard or "Protocol" is called Secure Socket Layer or SSL for short. You can tell when
it is being used by looking at the URL at the top of your browser, if it starts with HTTPS rather
than HTTP you can be assured that communications are being encrypted.
Once your information is on our server it is stored in our order processing system. The system we use
is one of the best in the industry. Updates are made to our system on a regular basis to implement
the newest security features as they become available.
The precautions we take allow you to shop
A1Darts.com with peace of mind that your personal information is being handled with great care.
What forms of payment do you accept?
Currently we accept Visa, Mastercard, A1Darts.com gift certificates, as well as personal checks and
money orders. Orders placed using personal checks and money orders as payment will not be
shipped until we have received and cleared your check. Checks and money orders should be sent to:
A1darts.com
2070 Shadow Lane
Clearwater FL, 33763
What is the difference between Brass, Nickle and Tungsten Darts?
The important difference where darts are concerned is their strength. The stronger the metal,
the slimmer the dart can be and the easier it is to group them together for high scores. Tungsten is
the strongest metal followed by Nickle and then Brass.
I'm looking for a gift, what should I buy?
Selecting darts for someone else can be a bit tricky. The first thing to
consider is their playing level, are they beginners or experts? If they are
beginners and don't have any equipment you may want to consider buying a complete
set. Sets typically include a board and darts and may include additional accessories.
We offer a variety of sets that you may want to consider.
If you are shopping for someone with more experience playing darts or who already has a set and
is looking to upgrade, he or she may be looking for a specific dart set. For these people we
recommend considering an A1Darts.com gift certificate.
Our gift certificates are available in electronic and paper form and are good for a full
year after their purchase date.
I'm a new player what do I need?
To get started you don't need much. Basically, a board and a set of darts (although you
may want two sets and have some friends over). The biggest decision you have to make is
whether to purchase Steel Tip or Soft Tip darts. Steel Tips are more traditional but Soft
Tips have become very popular in the last few years. Soft tips are also a little less expensive
to get started with. If you don't have any equipment, take a look at our complete set section
for everything you need to get started.
Where can I learn more about Darts?
To learn more visit a few of our links:
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